Privacy Policy and Terms and Conditions

Effective Date: December 18, 2024

Choosing Hope Adoptions is a non profit adoption agency located in Ohio, United States. With our privacy policy we are committed to protecting your privacy and the personal information we collect when using SMS messaging services. This Privacy Policy explains how we collect, use, disclose, and protect your information at Choosing Hope Adoptions. 

1. Information We Collect

Name, phone number, address, email, other contact information, reason for inquiry, child due date, referral source, referral source details, would you like us to contact you, option for message or questions. 

2. How We Use Your Information

We use the information we collect for the following purposes:

• Communication: To communicate with you about your Choosing Hope Adoptions, updates, appointments.
• Marketing and Notifications: If you opt-in, we may send you marketing communications, service updates, or important notifications related to Choosing Hope Adoptions. zYou can opt-out of these communications at any time.

3. How we collect your information  

• We collect your information through our InReach Solutions platform at the following link: https://choosinghopeadoptions.mysamdb.com/SAM/Ch/Ch_M_Inq_Edt.aspx 
• We may also collect information via text, a phone call, an email, or through an in-person conversation 

 

4. Purpose of collecting your information 

• We collect your information to guide you in the adoption process. It will be used to communicate with you, schedule appointments, and ask questions

5. Data Security Measures

We implement a range of physical, technical, and administrative measures to protect your personal and business information. This includes encryption, firewalls, secure servers, access control, and regular audits to protect against unauthorized access, loss, alteration, or destruction of your data.

However, while we take reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS

SMS consent and phone numbers collected for SMS purposes will not be shared or sold with any third parties or affiliates for marketing purposes.

5. Data Retention

We will retain your personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request to have your registration or account deleted, we will retain minimal data as required for legal or regulatory compliance.

6. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Access: You may request access to the personal and business information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal requirements, including retention for regulatory compliance.
• Opt-Out of Marketing: If you receive marketing communications from us, you can opt-out by following the unsubscribe instructions in the message or contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. International Data Transfers

If you or your business is located outside the United States, your personal and business information may be transferred to, processed, and stored in the United States or other countries where our servers or service providers are located. 

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the new version on our website with an updated “Effective Date.” We encourage you to review this  Privacy Policy periodically. 

9. Types of messages we may send 

• Messaging frequency may vary.
• Massages may be about appointment reminders, well being check in’s, offers to answer questions
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at www.choosinghopeadoptions.org.

Visit https://choosinghopeadoptions.mysamdb.com/SAM/Ch/Ch_M_Inq_Edt.aspx for terms of services and opt in.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices at Choosing Hope Adoptions please contact us at:

Choosing Hope Adoptions
PO Box 2518 

Springfield, OH 45501

info@choosinghopeadoptions.com

937-471-2954  

Terms of Services 

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Choosing Hope Adoptions, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Questions regarding your adoption process

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your appointments, questions regarding your adoption process, etc. 

Example:
“Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or questions regarding your adoption process.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Choosing Hope Adoptions in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.choosinghopeadoptions.org or by calling 937-471-2954 or by emailing us at info@choosinghopeadoptions.com

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our privacy policy and terms and conditions at: https://www.choosinghopeadoptions.org/phone-and-text-communication-policy/
• Message frequency may vary